Terms and Conditions

Last updated: January 2025

Agreement to Terms

By accessing and using Mercuryo's call services and website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use our services.

These Terms and Conditions govern your use of the Mercuryo website and services. Your use of our services after any changes means you agree to the revised Terms.

Services Description

Mercuryo provides direct call connection services that allow users to connect with our support team instantly. Our services include:

  • Instant call connection to our support team
  • Technical support and customer service
  • Information and assistance regarding our products and services
  • 24/7 availability for urgent matters

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information when requested
  • Use our services only for lawful purposes
  • Not engage in any fraudulent, abusive, or illegal activities
  • Not attempt to disrupt or interfere with our services
  • Respect the privacy and rights of other users and our staff
  • Comply with all applicable laws and regulations

Intellectual Property Rights

All content included on this website, such as text, graphics, logos, images, and software, is the property of Mercuryo or its content suppliers and protected by international copyright laws.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from our website without our express written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, Mercuryo shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of or inability to access or use the services
  • Any conduct or content of any third party on the services
  • Any content obtained from the services
  • Unauthorized access, use or alteration of your transmissions or content

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Mercuryo does not warrant that:

  • The services will function uninterrupted, secure or available at any particular time or location
  • Any errors or defects will be corrected
  • The services are free of viruses or other harmful components
  • The results of using the services will meet your requirements

Indemnification

You agree to defend, indemnify and hold harmless Mercuryo and its employees, contractors, agents, officers and directors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from:

  • Your use of and access to our services
  • Your violation of any term of these Terms and Conditions
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your use of our services caused damage to a third party

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use our services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • By phone: +1 (817) 553-2489
  • By email: legal@mercuryo.com
  • By mail: Mercuryo Legal Department, 123 Business Avenue, Suite 500, Dallas, TX 75201
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